Prerequisite: Configure your email settings so payment notifications can be sent successfully.

This section allows customers to manage subscription plans, make payments, and view billing history.

Upgrading or Downgrading Plans

Customers can upgrade or downgrade their plans when needed. If a change is made during an active billing period, the remaining-period charge is calculated on a prorated basis. For example, a plan change in the middle of a month may be charged for the remaining days of that month.

Email Payment Reminders

Customers may receive email payment reminders if a subscription renewal is not completed.

FAQs

Payments do not appear on my dashboard. What should I check?

Confirm that the payment completed and that your billing email and payment details are correct. If it still does not appear, contact WAServe support with the transaction reference.