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WAServe Customer Documentation

Ticket Settings

Ticket settings control how your team organizes and follows up on customer conversations.

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Automation Billing Campaigns Chat and shared inbox Contact groups Contacts Contact fields General workspace settings Ticket Settings WhatsApp Settings Team members Message Templates
REST API reference

Ticket settings allow your team to configure the ticketing workflow available in the chat module. Use the controls shown in your account to organize and manage customer support conversations.

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