After the broadcast
Compare how replies enter the team inbox and how agents pick up follow-up conversations.
Capability comparison
AiSensy and WAServe: campaigns, inbox, and add-ons
Compare the areas that affect your setup. Features, limits, and pricing depend on the selected plan.
| Area | WAServe | AiSensy |
|---|---|---|
| WhatsApp connection | Embedded Signup, manual API credentials, and eligible Coexistence setups. | AiSensy provides WhatsApp Business API setup; confirm requirements for your account. |
| Campaign workflow | Select an audience, use approved templates, personalize content, and review delivery. | AiSensy emphasizes broadcast management, scheduling, retargeting, and campaign analytics. |
| Audience tools | Organize contacts into groups and use configured contact fields. | AiSensy publishes tags, attributes, and segments with limits by plan. |
| Team inbox | Shared WhatsApp inbox with agent capacity based on the WAServe subscription. | AiSensy lists multi-agent live chat; seats and routing vary by tier. |
| Chatbot and AI | Automation and AI features depend on the selected WAServe plan. | AiSensy lists chatbot and AI products as separate options/add-ons on its pricing page. |
| Integrations and reporting | REST API for contacts, groups, replies, and messages. | AiSensy lists integrations, project APIs, webhooks, and reporting with plan-specific allowances. |
| Total spend | Include the plan and WhatsApp message charges. | Check plan price, AI/chatbot add-ons, agent seats, and message charges. |
This is a capability-level overview, not a guarantee of feature parity. Competitor plans and terms change; confirm current details on the vendor’s official pages.
Switching checklist
Move campaigns and audiences in stages
Plan around campaign schedules, audience data, templates, and any chatbot or AI add-ons your team currently uses.
List campaigns and audience rules
Record scheduled broadcasts, templates, tags, custom attributes, segments, opt-outs, and campaign reports you need to preserve.
Check separately billed tools
Identify chatbot flows, AI agents, and additional agent seats that are billed outside or separately from a base plan. Decide which capabilities you still need.
Export and prepare your data
Download contact lists and document templates and automation logic that are available for export. Rebuild and test them in WAServe before launch.
Run a small campaign test
Verify consent, message templates, audience selection, and delivery reporting with a small test group before moving scheduled campaigns.
Common questions
AiSensy alternative FAQs
Is WAServe only for WhatsApp broadcasts?
No. WAServe also documents shared inbox, contacts and groups, templates, automation, and a REST API. Check the current plans for feature availability and limits.
Can I move my number from AiSensy to WAServe?
Number migration depends on your WhatsApp account, number status, and Meta eligibility. Confirm the migration steps and timing with support before changing the current connection.
Are chatbot and AI features included in the subscription?
Availability depends on the product and plan. Compare the included allowance and any separate add-on cost on each provider’s current pricing page.
How do I compare campaign costs?
Include the platform subscription, add-ons, agent seats, and WhatsApp message charges. Check country-specific Meta message rates as well as campaign limits.
AiSensy is a trademark of its respective owner. WAServe is not affiliated with or endorsed by AiSensy. This independent comparison is for evaluation purposes only.